Privacy Policy 

For Facebook Creative Instant Forms 

Who We Are

When we say ‘we’, ‘us’, ‘our’, we are referring to Flexijet North America, a business Flexijet GmbH are responsible for, registered at:

📍Flexijet GmbH, Kampstrasse 54, 32584 Löhne. Germany.

When we say “you”, we mean the person using our form, whether you are reaching out for information, setting up a demonstration or connecting with us.

Flexijet North America Privacy Policy explains how we collect, use and protect the personal information you provide us with when using Facebook Creative Instant Forms. We have created this policy to be clear, accessible, and easy to understand. So, you know how your information is managed.

This policy was written on 22.05.2025 in compliance with Meta’s privacy guidelines and is effective from 23.05.2025. This policy is subject to updates, and any revisions will be published on this page.

Introduction

This Privacy Policy explains how Flexijet North America (“we,” “us,” or “our”) collects, uses, and protects personal data submitted through Facebook Creative Instant Forms. By providing your information, you agree to the terms outlined in this policy.

What Information We Collect

We only ask for essential details we need to start a conversation and set up demonstrations:

  • Name
  • Email
  • Phone Number
  • Company Name
  • Industry, e.g.:
    • Stone & Countertops
    • Glass & Railings
    • Staircases
    • Millwork & Joinery
    • Architecture & Construction
    • Renovation & Remodeling
    • Engineering & Manufacturing

How We Use Your Information

We use your details (the collected data) to connect with you effectively. Specifically, we use your information:

  • To respond to inquiries and schedule demonstrations.
  • To provide relevant marketing communications (with consent).
  • To improve our services based on user interactions.
  • To comply with legal obligations and Meta’s advertising policies.

Legal Basis for Processing

We handle and process personal data under the clear legal guidelines to ensure privacy, security and transparency:

  • Consent (Article 6(1)(a) GDPR) – You voluntarily provide your information for us to contact you.
  • Legitimate Interest (Article 6(1)(f) GDPR) – We use your data to enhance our marketing efforts.
  • Compliance with Laws – Ensuring transparency and protecting your rights under:
    • California Consumer Privacy Act (CCPA) – Gives you control over your personal data.
    • Personal Information Protection and Electronic Documents Act (PIPEDA, Canada) – Requires businesses to obtain consent before collecting personal data.
    • General Data Protection Regulation (GDPR, EU/EEA) – If applicable, ensures lawful data collection and your rights as a user.
    • Meta’s Lead Ads Terms of Service – Requires businesses to provide a privacy policy link in lead ads.

Do We Share Your Information?

We never sell your personal information (data). However, we may share information (data) with:

  • Meta (Facebook & Instagram) to help optimize our ads for better engagement.
  • CRM & marketing platforms to help manage conversations and inquiries.
  • Legal authorities, only if required by law.

 User Rights & Choices

You have control over your personal information. Here’s what you can do:

  • Access, update, or delete your details.
  • Opt-out of marketing communications anytime.
  • Request a copy of your data (where applicable).

To exercise these rights or if you want assistance, contact dataprivacy@flexijet.info

 How We Keep Your Information Safe

We keep this policy up to date, so you always know how your information is handled. As mentioned at the start of this policy document if any changes are made, we will update this page.

 Data Privacy Statement

We have industry-standard security to protect our online user’s data, including:

  • Encryption for data storage.
  • Access controls to prevent unauthorized access.
  • Regular audits to ensure compliance.

You can read Flexijet’s Data Privacy Statement here: https://www.flexijet.info/en/data-privacy-statement/ This Privacy Policy clarifies the nature, scope and purpose of the processing of personal data within Flexijet’s online offering and the related websites, features and content, as well as external online presence, e.g. our Social Media Profile (collectively referred to as the “Online Offering”).

For privacy-related inquiries, contact: Data Protection Officer Mr. Sergej Kaul

📍Nedo GmbH & Co. KG, Hochgerichtstraße 39-43, 72280 Dornstetten, Germany  Email: datenschutz@flexijet.info